Frequently Asked Questions (FAQ)

Find answers to the most common questions about our mounting solutions, compatibility, maintenance, and product features. Contact our team for more information!

Questions about the Safety Arm System®:

Q1. Is my Safety Arm System compatible with the Stryker Power-Pro XT and Power-Pro 2?

• Yes, the same arm system can be used for both stretcher models. All you need to change is the Clamp block attachment system that is proper to each stretcher.

Q2. Can I remove or lower my Safety Arm System?

• Yes, you can completely remove the arm from the stretcher with the release of a pin or simply lower it for specific patient procedures.

Q3. How much does it weigh?

• Including the Standard Surface Base, the total weight is 5.57 lb (2.53 kg).

Q4. Do the Safety Arm System and the mounted medical devices have an impact on the balance of the stretcher?

• The mounted devices are aligned with the footprint of the stretcher, respecting the center of gravity.

Q5. Can we have the system on the left side of the stretcher?

• Yes of course. We have right or left side models to best accommodate your needs.

Q6. One of the pins on my Clamp Block is broken, do I need to buy a new clamp block?

• No, replacement parts are available separately.

Questions about the Standard Surface Base

Q1. I have a new medical device and would like to purchase a bracket for it. Will the Standard Surface Base I already have be compatible with the new bracket?

• Yes, all brackets with a standard bottom disc are compatible with the same base.

Q2. Is there an advantage between using the Extended Surface Base vs the Standard Surface Base?

• The Extended Surface Base offers a longer landing surface if your medical device has a specific shape or is heavy to handle. For most cases, the Standard Surface Base is recommended.

Q3. What brackets are compatible with the Wall Mount Pro?

• Any Technimount bracket that has a standard bottom disc and respects the Safe Working Load.

Other questions

Q1. Which stretcher is compatible with the Xtension Pro Assistant – CCT?

• The Stryker Power Pro – XT

Q2. Which stretcher is compatible with the Xtension Pro® – ECMO Shelf?

• The Stryker Power Pro – XT

Q3. Is there maintenance to do on products

• Yes, every intensive use product will require maintenance, however our products are very durable and only require regular appropriate care. Please refer to the User Manual provided.

Q4. What is the warranty on products

• 1 year

Q5. What is the delivery lead time for standard products?

• 4-6 weeks

Q6. Can you provide certificates of conformity and testing reports?

• Yes, these documents are available upon request.