Free shipping for Canada and the US

Enjoy free shipping to all continental US states and Canadian provinces.  International shipping also available; some restrictions may apply.  Contact us today!

Looking to get your new mount from us and you may think it is complicated to get it from Canada ! With experience of shipping over many years in U.S. we can guarantee you that you’ll get your package within a week or so[i], without any complicated process. We’ll take care of the shipment, customs, and handling fees for sending you your product in a very short delay. You can trust us!

[i]Delay of receiving your package is based on location in United-States, excluding Hawaii, Alaska, and Porto Rico; and it may vary from 3 to 5 days per your location.

Because new policies for exportation, free shipping will apply to order over 995$ US; please contact customer service for more details. 

Technimount return policy & customer satisfaction policy

Technimount products such as cot systems, safety arm systems, mounting bracket systems for medical devices, components and related accessories may be returned up to 60 days after receipt if they meet the following guidelines.

Please note that claims for any short orders or broken parts in shipment must be made within thirty (30) days of invoicing.

Returns within 30 days – CUSTOMER SATISFACTION POLICY

  • 30 days money back guarantee – NO QUESTIONS ASKED
  • Technimount is responsible for all charges
  • Technimount will refuse returns of voluntarily damaged or modified items

Returns within 45 days

  • Product must be unused, undamaged and in the original packaging
  • Customer is responsible for a 20% restocking fee
  • Reasons for returning the product must be provided by email

Returns within 60 days

  • Product must be unused, undamaged and in the original packaging
  • Customer is responsible for a 30% restocking fee
  • Reasons of returning the product must be provided by email

Return authorization

Technimount customer service department must approve any merchandise return and will provide an authorization number to be printed on any returned merchandise.  Technimount reserves the right to charge shipping and restocking fees on returned items.  TECHNIMOUNT CANNOT ACCEPT RETURNS OF CUSTOM, MODIFIED, OR DISCONTINUED PRODUCTS.  You’ll need to fill the RMA document and send it back to our customer service department at customerservice@technimount.com; and get a Return Material Authorization (RMA) number after sending your form filled with your information.

Damaged merchandise

ICC Regulations says that claims for damaged merchandise must be made with the carrier within fifteen (15) days of receipt of merchandise. It also says to NOT ACCEPT DAMAGED SHIPMENTS UNLESS SUCH DAMAGE IS NOTED ON THE DELIVERY RECEIPT AT THE TIME OF RECEPTION. In the event that this information is not received by Technimount within the fifteen (15) day period following the delivery of the merchandise, or the damage was not noted on the delivery receipt at the time of receipt, the customer will be responsible for payment of the original invoice in full.

International return policy

This above policy applies to Canadian & US orders.  Policies outside Canada & the US may vary by country. Please contact your local Technimount representative for additional information.

Questions?

If you may have any questions, about our return policy or our warranty, please don’t hesitate to contact our customer service team!